The Lab at City Light
Privacy Policy
Updated: August 1, 2026
The Lab at City Light (“The Lab”) is an energy efficiency and electrification education program operated by Seattle City Light. This Privacy Policy explains what information we collect when you use this website, how we use it, and your options regarding that information.
For the broader privacy practices of Seattle City Light and the City of Seattle, please refer to the City of Seattle’s Privacy Statement at seattle.gov/tech/data-privacy/privacy-statement.
1. Information We Collect
The Lab collects information in the following contexts:
Newsletter Sign-Up
When you subscribe to The Lab’s newsletter, we collect your first name, last name, email address, organization, job title, and professional category (e.g., Contractor, Architect/Engineer, Building Operator). This information is stored in Seattle City Light’s Eloqua customer relationship management (CRM) system.
Event and Webinar Registration
When you register for a webinar or training event, we collect your name, email address, organization, job title, and professional category through GoToWebinar, our third-party event platform. GoToWebinar’s privacy practices are governed by their own privacy policy, available at goto.com/privacy.
Website Analytics
When you visit this website, we collect non-identifying information about your visit — such as pages viewed, time spent, and general location data — using Google Analytics (GA4). This data is aggregated and anonymous. It helps us understand how visitors use the site and improve the experience.
Contact Form Submissions
If you contact us through a form on this website, we collect the information you provide, which may include your name, email address, and message content.
2. How We Use Your Information
We use the information we collect to:
– Send you updates about upcoming trainings, webinars, new resources, and energy efficiency news relevant to your professional work
– Process and confirm your webinar and event registrations
– Understand how our website is being used and make improvements
– Share relevant professional contact information with Seattle City Light program staff when you express interest in SCL programs or services
– Comply with applicable laws and City of Seattle policies
3. How We Share Your Information
Seattle City Light
As The Lab’s parent organization, Seattle City Light may access contact information collected through this website, particularly where you have expressed interest in City Light programs or services. Seattle City Light’s use of this information is governed by the City of Seattle’s Privacy Statement.
GoToWebinar
Event registration information is processed by GoToWebinar (a LogMeIn / GoTo service). Please review their privacy policy at goto.com/privacy for details on how they handle your data.
Google Analytics
Website usage data is shared with Google Analytics in anonymized, aggregated form. No personally identifying information is shared with Google. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Email Communications
When you subscribe to The Lab’s newsletter or register for an event, you may receive email communications from us, including:
– Training announcements and event reminders
– New resource alerts
– Industry updates and energy code news
– Seattle City Light program information
You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link in any email we send. Transactional messages (such as event registration confirmations) may still be sent after unsubscribing.
5. Data Retention
Contact information is retained in Seattle City Light’s CRM system for as long as necessary to provide the services described in this policy, or as required by City of Seattle records retention policies. To request removal of your information, contact us at the address below.
6. Cookies
This website uses cookies and similar tracking technologies to support website functionality and analytics. By using this website, you consent to the use of cookies as described in this policy. Your browser settings allow you to control or disable cookies, though some site features may not function correctly if cookies are disabled.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of this website after a change constitutes your acceptance of the updated policy.
8. Contact
For questions about this Privacy Policy or to request removal of your information:
The Lab at City Light
Seattle City Light
700 5th Avenue, Suite 3200
Seattle, WA 98124
Email: thelab@seattle.gov
For questions about Seattle City Light’s broader privacy practices, visit seattle.gov/tech/data-privacy/privacy-statement.
